Privacy Policy for SunsetMesa Appliance Repair

Effective Date: [Insert Date]

This Privacy Policy outlines the data collection, usage, and sharing practices for the SunsetMesa Appliance Repair website, specifically regarding users who contact us through our call request form or other communication methods. By using this website and its services, users agree to the terms outlined below.

Information We Collect

We collect personal information when users submit a service request form or contact us via phone. This information may include, but is not limited to, the user's name, phone number, and email address, which are necessary for us to provide our services effectively.

Additionally, our website uses cookies and web beacons to collect non-personal browsing data, such as IP addresses, browser types, and pages visited. This data is used to enhance user experience and improve our website's functionality.

Use of Information

The personal information collected is used to facilitate service requests, provide customer support, and communicate with users about service-related matters. Users agree to allow us and our partners to contact them via phone, email, or text for service-related purposes.

Non-personal data collected through cookies and web beacons is utilized to analyze website traffic and trends, allowing us to improve the overall user experience on our site.

Information Sharing Practices

Your information may be shared with trusted partners for operational and service needs. We limit the sharing of personal data to the minimum required for these purposes and ensure that partners adhere to similar privacy standards.

User Rights and Dispute Resolution

By using our website and services, users waive their right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. Any disputes arising will be subject to direct negotiation first, and if unresolved, the maximum compensation for any claim is limited to $100. Users agree to bear their own legal fees and expenses in the event of a dispute.

Users have the right to opt out of communications from us at any time by contacting us at (951) 577-2745.

Data Security

We implement industry-standard security measures to protect user information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a new effective date. We encourage users to review this Privacy Policy periodically for any updates.

By using our website, users acknowledge and agree to this Privacy Policy. If you have any questions or concerns, please contact us directly.

Thank you for choosing SunsetMesa Appliance Repair.